My Oracle Support Banner

ReIM Application Does Not Allow User to Delete Debit/Credit Memos in Approved Status (Doc ID 2153397.1)

Last updated on MARCH 02, 2019

Applies to:

Oracle Retail Invoice Matching - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Retail Invoice Matching (ReIM) is not allowing users to delete Debit Memo/Credit Memos in Approved status, and produces the following message:


Steps to Recreate:

  1. Log in to ReIM application.
  2. Click Document Search in Document Maintenance screen.
  3. Select 'Edit' in Action menu.
  4. Select Debit Memo in Document Type field.
  5. Input Document ID in Document ID field or Order No in Order Number field.
  6. Click Search button.
  7. Select Debit Memo to delete.
  8. Click Delete button.
  9. Click Yes to confirm. Notice the above error message in the screen.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.