ReIM Application Does Not Allow User to Delete Debit/Credit Memos in Approved Status (Doc ID 2153397.1)

Last updated on APRIL 02, 2017

Applies to:

Oracle Retail Invoice Matching - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Retail Invoice Matching (ReIM) is not allowing users to delete Debit Memo/Credit Memos in Approved status, and produces the following message:


Steps to Recreate:

  1. Log in to ReIM application.
  2. Click Document Search in Document Maintenance screen.
  3. Select 'Edit' in Action menu.
  4. Select Debit Memo in Document Type field.
  5. Input Document ID in Document ID field or Order No in Order Number field.
  6. Click Search button.
  7. Select Debit Memo to delete.
  8. Click Delete button.
  9. Click Yes to confirm. Notice the above error message in the screen.

Cause

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