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One User Deleting Projects Prevents All Other Users From Logging On; Users See the "Validating User ..." Message While Project Deletion Is in Progress (Doc ID 2154025.1)

Last updated on OCTOBER 24, 2018

Applies to:

Primavera P6 Professional Project Management - Version 8.3.9.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.3.9.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When a P6 Professional user is deleting projects, other P6 Professional users attempting log in get stuck at the the "Validating user ..." message while the projects are deleted.

EXPECTED BEHAVIOR
-----------------------
Users should be able to log in P6 Professional while another user is deleting projects.


The issue can be reproduced at will with the following steps:
1. User A logs into P6 Pro and begins deleting projects.
2. Users B, C, and D are unable to log into P6 Pro connecting to the same database, remaining at the "Validating user ..." stage of login until the projects are deleted.
3. Once the projects are deleted, the users B, C, and D are able to log into P6.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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