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One User Deleting Projects Prevents All Other Users From Logging on; Login Hangs at 'Validating User ...' While Project Deletion Is in Progress (Doc ID 2154025.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Professional Project Management - Version and later
Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.


When a P6 Professional user is deleting projects, other P6 Professional users attempting log in get stuck at the the "Validating user ..." message while the projects are deleted.

Users should be able to log in P6 Professional while another user is deleting projects.

The issue can be reproduced at will with the following steps:
1. User A logs into P6 Pro and begins deleting projects.
2. Users B, C, and D are unable to log into P6 Pro connecting to the same database, remaining at the "Validating user ..." stage of login until the projects are deleted.
3. Once the projects are deleted, the users B, C, and D are able to log into P6.


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