New Button Is Greyed Out in Business Process of uDesigner

(Doc ID 2154595.1)

Last updated on MARCH 02, 2017

Applies to:

Primavera Unifier Cloud Service - Version 10.1 and later
Primavera Unifier - Version 10.1 and later
Information in this document applies to any platform.


Customer is trying to create new business process but found the button - New is greyed out, although all the permission were given from Access Control to node - Business Process under uDesigner.

The button New should not be greyed out, instead it should be enabled.

The issue can be reproduced at will with the following steps:
1. Access Unifier Environment
2. Log in as Company Administrator
3. Go to Company Workspace with Navigation
4. Change to Admin mode
5. Locate node - uDesigner
6. Locate node - Business Process
7. Noticed the button - New is greyed out
8. Locate node - Access Control
9. Check permission for Business Process node
10. Full Access has been granted to user - Company Administrator
11. Issue received.

The issue has the following business impact:
Due to this issue, users cannot create new business process.


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