OAM SSO Logout for ATG BCC Ends in "HTTP 404 NOT FOUND" or "Access Denied Page" Error

(Doc ID 2154639.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Commerce Platform - Version 11.2 and later
Information in this document applies to any platform.

Symptoms

SSO is used configured with Oracle Access Manager (OAM) to access the followings.

-ATG BCC
-ATG ControlCenter
-Oracle Experience Manager

The logout request from ATG BCC or ATG ACC is ending in HTTP 404 NOT FOUND.

or 

The logout request from ATG BCC or ATG ACC is ending in an Access Denied Page.

 

Cause

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