Error: "Failed to find method getXMLExporter()" When Launching Connection to P6 (Doc ID 2155215.1)

Last updated on JULY 28, 2017

Applies to:

Primavera Risk Analysis - Version 8.7.0011 to 8.7.0070 [Release 8.7]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When connecting to PRA via Tools | Risk Analysis in P6, the process does not complete successfully and nothing occurs.

When connecting to P6 via PRA, the following error occurs: "Error code=80041b5b, Code Meaning=IDispatch error #6491, Source=P3eIntegration.P3eJLink.1, Description=Error=Failed to find method getXMLExporter()."

P6 PPM 15.x and higher is being used.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to connect P6 and PRA.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into P6 Pro.
2. Tools | Primavera Risk Analysis.
3. The import will fail.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms