My Oracle Support Banner

Unable to Logon with MetaSolv Solution Client (tbs.exe) after Upgrading Java/JDK on WebLogic Server 10.3.1 and Startup Errors (Doc ID 2155717.1)

Last updated on NOVEMBER 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
*** Checked for currency on 11/22/2017 ***

Symptoms

MetaSolv Soltion version 6.2.X

Unable to logon with the MetaSolv Solution Client (tbs.exe) after upgrading Java/JDK on WebLogic Server 10.3.1 from 1.6.0_05 to 1.6.0_XX as well as startup errors in the application server logs.  The client throws a data-related error for "Cannot establish connection to database" when attempting to logon.  The application server throws a "GenericStartup.init() failed" error during startup and a corresponding error in another log indicating it cannot instantiate the default ORB implementation which is caused by a "java.lang.ClassNotFoundException: org.jacorb.orb.ORB" error.  Additionally, an "Error 500--Internal Server Error" is thrown attempting to access the MetaSolv Solution AppServer Runtime Information report page.

 

Image of GUI Logon error

Error in GUI Logon window

 

 

Changes

Upgrade of WebLogic Server 10.3.1 java/JDK version from 1.6.0_05 to 1.6.0_XX.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.