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Unable to Logon with MetaSolv Solution Client (tbs.exe) after Upgrading Java/JDK on WebLogic Server 10.3.1 and Startup Errors (Doc ID 2155717.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.


MetaSolv Soltion version 6.2.X

Unable to logon with the MetaSolv Solution Client (tbs.exe) after upgrading Java/JDK on WebLogic Server 10.3.1 from 1.6.0_05 to 1.6.0_XX as well as startup errors in the application server logs.  The client throws a data-related error for "Cannot establish connection to database" when attempting to logon.  The application server throws a "GenericStartup.init() failed" error during startup and a corresponding error in another log indicating it cannot instantiate the default ORB implementation which is caused by a "java.lang.ClassNotFoundException: org.jacorb.orb.ORB" error.  Additionally, an "Error 500--Internal Server Error" is thrown attempting to access the MetaSolv Solution AppServer Runtime Information report page.


Image of GUI Logon error

Error in GUI Logon window




Upgrade of WebLogic Server 10.3.1 java/JDK version from 1.6.0_05 to 1.6.0_XX.



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