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Job Service Log Files Are Empty (Doc ID 2155754.1)

Last updated on JUNE 04, 2019

Applies to:

Primavera P6 Professional Project Management - Version and later
Information in this document applies to any platform.


P6 Application (64-bit – connecting to PPM database, not using SQLLite Database)

When attempting to run a scheduled batch job from job services, the following error occurs.

the job indicates successful completion however, the log file is empty (Log to File is checked)

The issue can be reproduced at will with the following steps:
1. In P6, select Tools / Job Services
2. Schedule job to run
3. Select checkbox next to Log to file
4. enter path and file name for log to be created

The issue has the following business impact:
Due to this issue, users cannot view the log file results from a scheduled job

NOTE: Need to make sure Primavera P6 Job Services is installed and started – please see doc - How to install P6 Job Services (Doc ID 911085.1)


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