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Getting Error in Customer Updater While Doing Re-rating in ECE (Doc ID 2156301.1)

Last updated on MARCH 06, 2019

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version to [Release 11.2.0]
Information in this document applies to any platform.


On : version, Rating business logic


There were errors in Customer Updater while doing Re-rating in ECE on Monthly Cycle Forward(MCF) events. This is in-advance billing scenario where MCF was applied 3 months in advance.
There was no error in cm pinlog while doing rerating. Below error occurred in customerUpdater log while executing 'pin_rerate -rerate' command :

Steps to reproduce:

1. Created a charge offer with 3 months bill-in-advance and a rental charge of 100 USD/month
2. Created account on 27th April using this charge offer
    Current bill cycle is from 27th April 2016 - 1st Jul 2016.
    Following MCF events got created:
    - 27th april - 1st May
    - 1st May - 1st Aug
3. Changed price of charge offer by adding new date range from 15th May
4. Executed pin_rate_change utility
    This created /job/rerate object successfully
5. Executed 3 pin_rerate steps:
    - pin_rerate -process jobs
    - pin_rerate -process queue
    - pin_rerate -rerate
6. Monitored the status in job_rerate_t (from 1 - 4)
    The status got updated properly for each step.
7.  'pin_rerate -process jobs' & 'pin_rerate -process queue' commands were executed successfully and the jobs status has been changed to 3. Even after 'pin_rerate -rerate' command, the status of job has been changed to 4, and all adjustment events were getting generated properly.
8. But on trying to unlock the account using 'pin_rerate -process queue' command for the second time after rerating, the status is not getting changed to 5, i.e. the acquired lock is not removed.




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