Demantra Analytical Engine Failed With Error - Cannot run program Start_Engine2K.sh

(Doc ID 2156760.1)

Last updated on AUGUST 29, 2016

Applies to:

Oracle Demantra Demand Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5.1 version, Engine

Demantra Analytical Engine failed with Error Cannot run program "<Linux engine path>/Engine/bin/Start_Engine2K.sh

ERROR
-----------------------

2016-06-15 18:05:55,693 GMT [WFProcess_37] ERROR dpweb.general: #################################### Step Failure. ####################################
2016-06-15 18:05:55,693 GMT [WFProcess_37] ERROR dpweb.general: Process ID: 1085396
Schema ID: 4582
Schema name: ' Run Engine'
Step ID: 'Step1'
Step name: 'run_linux_Engine'

Error description 'Program internal error:'
2016-06-15 18:05:55,693 GMT [WFProcess_37] ERROR dpweb.general: ######################################################################################
2016-06-15 18:05:55,695 GMT [Mail_Thread] ERROR workflow.steps: MailThread:run()::No Sender or Reciever
2016-06-15 18:05:55,738 GMT [Mail_Thread] ERROR workflow.steps: MailThread:run()::No Sender or Reciever
2016-06-15 18:07:13,640 GMT [ExeStepExecutionThread] FATAL workflow.general: Cannot run program "<Linux engine path>/Engine/bin/Start_Engine2K.sh": error=2, No such file or directory
java.io.IOException: Cannot run program "<Linux engine path>/Engine/bin/Start_Engine2K.sh": error=2, No such file or directory
at java.lang.ProcessBuilder.start(ProcessBuilder.java:471)
at com.demantra.workflow.step.ExeStep.run(ExeStep.java:349)
at java.lang.Thread.run(Thread.java:738)
Caused by: java.io.IOException: error=2, No such file or directory
at java.lang.UNIXProcess.(UNIXProcess.java:53)
at java.lang.ProcessImpl.start(ProcessImpl.java:112)
at java.lang.ProcessBuilder.start(ProcessBuilder.java:464)
... 2 more
2016-06-15 18:07:13,642 GMT [WFProcess_38] ERROR dpweb.general: #################################### Step Failure. ####################################
2016-06-15 18:07:13,642 GMT [WFProcess_38] ERROR dpweb.general: Process ID: 1085397
Schema ID: 4582
Schema name: 'Run Engine'
Step ID: 'Step1'
Step name: 'run_linux_Engine'

Error description 'Program internal error:'
2016-06-15 18:07:13,642 GMT [WFProcess_38] ERROR dpweb.general: ###########################################################################



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Log into the workflow manager

2. Click on the Start button for "Run Engine" workflow

Cause

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