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Data is Not Getting Processed From RFI Staging Tables With 'Transaction timed out' Exceptions (Doc ID 2156935.1)

Last updated on MAY 08, 2018

Applies to:

Oracle Retail Financial Integration - Version 13.2.6 and later
Information in this document applies to any platform.

Symptoms

Data is not getting processed from Retail Financial Integration (RFI) staging tables and the below errors are noticed in the adapter logs:

Error:

 

Steps to Reproduce:
1. Publish the Suppliers information in huge volumes from EBS to RFI staging table.
2. Notice that the records are getting accumulated in the RFI staging tables like RFI_SUPP_STAGE, RFI_SUPP_CONTACTS_STAGE and RFI_SUPP_SITES_STAGE and not getting processed. 
3. Review the RFI Supplier adapter log and notice the timed out errors. 

Cause

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