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Cannot Login To OUCSS Mobile Application 2.1.0.2 with Android Devices (Doc ID 2157047.1)

Last updated on OCTOBER 05, 2022

Applies to:

Oracle Utilities Customer Self Service - Version 2.1.0.1 to 2.1.0.2 [Release 2.1]
Information in this document applies to any platform.

Symptoms

Login Taskflow for Oracle Utilities Customer Self Service (OUCSS) fails in mobile view on Samsung Galaxy S5, S3, and Motorola Droid Turbo 2. After providing Password, page throws field validation error:


In some cases, required field validation can be thrown before focus is even brought to the highlighted field. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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