Status Page Redirect Does Not Occur After Submitting A Request in DivaDirector (Doc ID 2157087.1)

Last updated on JULY 18, 2016

Applies to:

Oracle DIVAdirector - Version 5.3 and later
Information in this document applies to any platform.

Symptoms

On : 5.3 version, Service

ACTUAL BEHAVIOR
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Diva Director doesn't redirect to the status page following submission of a request.

EXPECTED BEHAVIOR
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After submitting a request, the user interface would redirect to the status page.

STEPS
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The issue can be reproduced at will with the following steps:
1. Restore an item in Diva Director

2. Page will not redirect.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the status of a restore without going to status page, so they are unsure if the request completed successfully or not.

Cause

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