My Oracle Support Banner

"This account has not been used in a while. This account has been locked. Please call your Administrator or send an email to Support" While Logging Into Unifier (Doc ID 2157371.1)

Last updated on MARCH 07, 2018

Applies to:

Primavera Unifier - Version 16.1.0.0 and later
Primavera Unifier Cloud Service - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

While attempting to log into Unifier, the following Error is received:

This account has not been used in a while. This account has been locked. Please call your Administrator or send an email to Support

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.