OSM - Cancel Order Getting Error: Org.xml.sax.SAXParseException

(Doc ID 2157500.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 to 7.2.2 [Release 7.2]
Information in this document applies to any platform.

Symptoms

If you have an order XML that contains a Ampersand i.e. (You & I), and you call the Cancel Order WebService you are getting the error:

This error is occurring only in compensation mode (mode Undo).

ERROR
-----------------------

"Unsupported source class[class javax.xml.transform.sax.SAXSource] org.xml.sax.SAXParseException: The entity name must immediately follow the '&' in the entity reference."


Cause

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