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Web version of Customer center Upgrade Issue From PS11 To PS15 (Doc ID 2158013.1)

Last updated on MARCH 05, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.15.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.15.0 version, Customer Care

Java exception error message while launching web version of Customer Center with customization. Tested with different JAVA/JDK version (1.7, 1.8 etc) 



EXPECTED BEHAVIOR
-----------------------
Able to start the customer center with JavaWebstart.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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