Heat Map by Resource Displaying Unassigned TBD Role in Instantis EnterpriseTrack (Doc ID 2158136.1)

Last updated on JULY 06, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 15.2.1.0 and later
Instantis EnterpriseTrack - Version 15.2.1.0 and later
Information in this document applies to any platform.

Symptoms

The Heat Map by Resource report for a specific manager includes a TBD role with no planned or assigned hours. A project line item is appearing on all Heat Map by Resource reports.

The issue can be reproduced at will with the following steps:
1. Log in as Application Administrator (app_admin) or user with equivalent privileges
2. Navigate to Reports > Pre-Defined Report > Resource Reports > Detail Reports > Heat Map by Resource - click the funnel icon
3. Adjust filters and output to specific criteria
4. Click 'Run' button. Heat Map displays. Notice TBD role with no assigned hours is appearing on the Heat Map. Also notice a line item under TDB for a 'Projects' but there are no child projects like other resources have. Notice a separate line item for project.
5. Navigate to > Resources > sort by Last Name - so all TBD roles can be seen together. TBD is not listed in project.

Changes

 

Cause

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