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Incremental Unbilled GL Data Incorrect on the Day Of Billing (Doc ID 2158826.1)

Last updated on MARCH 22, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Scenario:
Step 1 - May 20 - Account created and cycle forward charges of 15.5 (excl tax)
Step 2 - May 21 - Run ledger. Incremental Unbilled GL shows debit of 15.5, Detail Unbilled GL shows debit of 15.5 . These are correct
Step 3 - Every day till BDOM run ledger. Every day Incremental Unbilled shows 0, Detail Unbilled Gl shows debit of 15.5. Again all this is correct.
Step 4 - Jun 20 - On BDOM - Run billing. Run ledger. Incremental Unbilled shows Debit of 15.5 and Credit of 15.5 (this is INCORRECT). Detail Unbilled shows debit of 15.5 (which is fine).
Step 5 - Jun 21 - Run ledger. Incremental Unbilled shows credit of 15.5.(which is fine)

Issue on Step 4, the day of BDOM -
There are incremental debit of 15.5 and credit of 15.5. These should still show 0, because on Jun 20 ledger run, data is picked for Jun 19 - Jun 20, which has no charge.
Another observation is that since it is after billing run, the debit has ITEM_NO populated while the credit has ITEM_POID populated.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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