PCG 7.3.3.x : Audit:Dequeue Process Errors with ORA-24010: QUEUE APPS.LA_GPS_QUEUE does not exist (Doc ID 2158888.1)

Last updated on JULY 08, 2016

Applies to:

Oracle Preventive Controls Governor - Version 7.3.1 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.3 version, Audit Rules

When attempting to run Audit:Dequeue Process, the log shows the following error.

Error

------------

Info : ORA-24010: QUEUE APPS.LA_GPS_QUEUE does not exist'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From GRC Controls responsibility, navigate to Preventive Control Governor and open Audit Rules.
2. Click on tool menu View > Requests and Submit Request Audit:Dequeue Process.
3. Check the log of the program.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Audit Rules.

Cause

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