Stuck Threads on OSM database: UPDATE OM_RULE_DEF SET STATUS = 'CACHED' (Doc ID 2159135.1)

Last updated on JULY 19, 2016

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 and later
Information in this document applies to any platform.

Symptoms

This is a performance issue. Under certain conditions, the status in om_rule_def is set to CACHED. In some cases (mainly in failure scenarios),
several threads attempt to so that concurrently causing contention in the DB, such as row-lock waits. The issue is worse on Oracle RAC.

Cause

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