"ERROR: INVALID DATABASE. The database you are connecting to is not a P6 Professional or P6 EPPM database." When Connecting P6 Professional Through Cloud Connect Over SSO Using SiteMinder (Doc ID 2159560.1)

Last updated on SEPTEMBER 30, 2016

Applies to:

Primavera P6 Professional Project Management - Version 15.2.2.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to log-in to P6 Professional through Cloud Connect configured for SSO, receive the following error after the SSO Login window is generated (and after entering a successful username/password for the SSO connection):

ERROR
--------------------------
***ERROR: INVALID DATABASE ***
The database you are connecting to is not a P6 Professional or P6 EPPM database.

Note, this issue occurs when utilizing SiteMinder as the Single Sign-On (SSO) technology.

STEPS TO REPRODUCE:
--------------------------
1. Deploy P6ProCloudConnect to a standalone WLS server
2. Configure SSO with Cloud Connect
3. Attempt log-in from P6 Professional
4. Note the reported issue which occurs

Cause

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