"Unexpected Error" Occurs When User Selects Hourly Productivity Adhoc Report In Backoffice Installed In nl_NL, fr_FR Locales (Doc ID 2159878.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Retail Back Office - Version 13.4 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Back Office (ORBO) with default locale as nl_NL or fr_FR, an "Unexpected Error" occurs when accessing the Hourly Productivity Adhoc Report.

The following error is seen in the backoffice.log :


Steps to Reproduce:

1. Log in to ORBO.
2. Click on 'Reports' link.
3. Click on ‘Hourly Productivity’ link.
4. Click ‘Adhoc’ button.
5. Select ‘View’ button.
6. Application throws Unexpected Exception.

Changes

 

Cause

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