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'Loading Data' Message Hangs at 51-54% When Opening Projects (Doc ID 2160091.1)

Last updated on APRIL 26, 2023

Applies to:

Primavera P6 Professional Project Management - Version 15.1.6.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.1.6.0 and later
Information in this document applies to any platform.

Symptoms

In P6 Professional, when attempting to open any project the "Loading Data..." popup message hangs at 51-54%. 

In P6 Web, when attempting to load any project the Activities screen does not load and continues to display the loading icon (circle with 3 dots) indefinitely.

The following query takes an excessive amount of time to return a result:

Changes

 

Cause

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