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Error: "Failed to Load the Selected Configuration. You May Need to Create a New One" When Attempting to Access the Authentication Method for a Database (Doc ID 2160180.1)

Last updated on DECEMBER 04, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.0 and later
Information in this document applies to any platform.


When attempting to access the Authentication tab and expand the "Database" section of the P6 configuration in the P6 Administrator application, the following error occurs:

The issue can be reproduced at will with the following steps:
1. Launch the P6 Administrator (ex. \p6\adminpv.cmd)
2. Select the Authentication tab
3. Expand / Database Instance
4. View error

Due to this issue, users cannot manage the database Authentication mode.


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