Role Screen - Error Messages on Mixed Role Types Using Find Client Occurs When It Should Not and Message Appears Multiple Times (Doc ID 2160607.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.0 and later
Information in this document applies to any platform.

Symptoms


Actual Behavior
Role Screen - Error messages on mixed role types using Find Client appear multiple times.  
When searching for a Client to add as multiple roles that cannot mix the error message that is displayed at the top of screen
appears for the total number of different client types in the ClientType tag on the PolicyScreen BR between the two RoleTypes.  
If the second Role type you select has 5 ClientTypes the message will display 5 times at the top of the page.  

Expected Behavior
The error message should only be displayed once per error.

Steps
The issue can be reproduced at will with the following steps:
1. Go to Policy, Role tab
2. Add Role "Owner-Successor"
3. Attempt to add a 2nd Owner-Successor
Returns:
Error: The role Owner cannot be mixed with client types of selected roles.

The error message that is displayed at the top of screen appears for the total number of different client types in the ClientType tag on the PolicyScreen BR between the two RoleTypes.

Ex. If the second Role type you select has 5 ClientTypes the message will display 5 times at the top of the page.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms