P6 EPPM Patch Utility GUI Does Not Load After Executing or Double-Clicking the RunInstaller.cmd File (Doc ID 2160752.1)

Last updated on JULY 27, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When attempting to launch the P6 EPPM patch utility, the GUI does not display after executing or double-clicking the RunInstaller.cmd file.

EXPECTED BEHAVIOR

P6 EPPM patch utility should execute when executing the RunInstaller.cmd file.

Cause

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