OUCSS Displays Campaign 'Description' Instead Of 'Prompt on Order' For Forms
Last updated on JULY 14, 2016
Applies to:Oracle Utilities Customer Self Service - Version 126.96.36.199 and later
Information in this document applies to any platform.
OUCSS 188.8.131.52 | Forms > Log an Issue
Questions come from Self Service Task Type defined Campaign. The Questions defined for the Campaign in CCB have a 'Prompt on Order' and 'Brief Description' value. When the Log an Issue page is rendered after picking a Form Type, the Question Label uses the 'Brief Description' value, and the Question Tooltip uses the 'Prompt on Order' value. This seems to be reversed from expected behavior and due to the shorter size of the 'Brief Description' field, not as much detail can be provided in the UI as the Question Label.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms