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Bill Info String : Incorrect Bill Amount is Displayed after Bill Segments have been Rebilled with a Modified Amount (Doc ID 2161077.1)

Last updated on SEPTEMBER 13, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


The article informs why RMB v2. version shows incorrect Bill Amount in Bill Info String after bill segments have been rebilled.

Bill was generated initially for amount 3282.56 USD but when bill segment was re-billed, it became 3211.20 USD.
The Bill Information String at the top, should show the current total bill amount. But it still shows the original bill amount even after bill segments were rebilled.

Customer suspects it is taking the amount from CI_BILL_SA table instead of CI_FT table.
CI_BILL_SA is not updated when a bill segment is re-billed for new amount.
Please advise if this is correct assumption. If so, is there any fix on this?


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