P6 R15.2.0 Project Copy Fails After 10 Minutes. (Doc ID 2161153.1)

Last updated on JULY 25, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3 and later
Primavera P6 Professional Project Management - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

P6 Scheduled Services --> project copy fails after 10 minutes.

In the services logs the following error is visible:

ERROR
java.lang.InterruptedException
  at java.lang.Object.wait(Native Method)
  at java.lang.Object.wait(Object.java:502)
  at com.primavera.infr.threadpool.Future.get(Unknown Source)
  at com.primavera.infr.threadpool.SEAdapter$FutureAdapter.get(Unknown Source)
  at com.primavera.infr.dbcrud.copy.binding.custom.CustomSteps.execute(Unknown Source)
  at com.primavera.infr.dbcrud.core.ApplicationEntryPoint.copyProject(Unknown Source)
  at com.primavera.dbcrudutil.CopyProjectJobService.runJob(Unknown Source)

  at com.primavera.jobsvc.common.JobServiceExecutable.c(Unknown Source)
  at com.primavera.jobsvc.common.JobServiceExecutable.a(Unknown Source)
  at com.primavera.jobsvc.common.JobServiceExecutable.execute(Unknown Source)
  at com.primavera.infr.threadpool.ThreadPoolImpl.run(Unknown Source)
  at java.lang.Thread.run(Thread.java:745)

BUSINESS IMPACT

Due to this issue, users cannot copy/paste large projects.

Cause

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