ALM Process Failed with libstdc++.so.6: version `GLIBCXX_3.4.9' Not Found Required by /ficdb/lib/libFSGBU/libfcmain.so (Doc ID 2161204.1)

Last updated on JANUARY 10, 2018

Applies to:

Symptoms

On : 6.1.1 version, Calculation Engine

ALM process instantly failed with below errors after several patches were applied.


Error:
ofsrm debug log shows:
Module Logging OFS errors: (203105) Oracle drv_oci error: OCI Function: [4] - oexec(),
oexn() SQL Function: [0] - SQL function not found! Oracle Error:
ORA- 03113: end- of- file on communication channel Driver
Function: drv_oci::Execute() SQL Statement: declare begin
VALIDATE_NODE_MAP_ALM(200739, 4); end;

Module Logging OFS errors: (203105) Oracle drv_oci error: OCI Function: [16] - oclose() SQL
Function: [0] - SQL function not found! Oracle Error: ORA- 01041:
internal error. hostdef extension doesn't exist Driver Function:
drv_oci::EndSQL SQL Statement: declare begin
VALIDATE_NODE_MAP_ALM(200739, 4); end;

Module Logging OFS errors: (203105) Oracle drv_oci error: OCI Function: [14] - oopen() SQL
Function: [0] - SQL function not found! Oracle Error: ORA- 03114:
not connected to ORACLE Driver Function: drv_oci::BeginSQL()

When ALM process was run via the command line, it shows error below:
 ./ofsrm TEST12JUL16_1 ALM TASK1 20151127 200739 EPMADMN
./ofsrm: /usr/lib64/libstdc++.so.6: version `GLIBCXX_3.4.9' not found (required by /ofsaa01/appofsaa/epmofsaa/ofsaai/ficdb/lib/libFSGBU/libfcmain.so)
./ofsrm: /usr/lib64/libstdc++.so.6: version `GLIBCXX_3.4.11' not found (required by /ofsaa01/appofsaa/epmofsaa/ofsaai/ficdb/lib/libFSGBU/libfcmain.so)

Cause