Error: "Password Must Contain System Requirements..." When Creating a New Password

(Doc ID 2161598.1)

Last updated on JULY 25, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version and later
Instantis EnterpriseTrack - Version and later
Information in this document applies to any platform.


When a user is resetting their EnterpriseTrack password the system asks for Old password and New Password. If the user does not load a password with the correct minimum criteria, it displays an error message. The message displayed indicates what minimum information needed.

Password must contain system requirements such as  one upper case character and/ or one non-alphanumeric character and/ or one special character.

The issue can be reproduced at will with the following steps:
1. Enter password that does not meet the  condition
2. Error message is displayed
3. To be accepted, the new password must meet system requirements




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