C1-OCBG Batch Job Auto-Completing To Do's (Doc ID 2161635.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Currently, C1-OCBG batch job creates exception To Do's in Completed status, thus making it impossible to work on them. The batch should create Open To Do's.

Changes

Workaround:

1. Duplicate To Do Type C1-OCBG to CM-OCBG, without a Creation Process - this is automatically removed by the duplicate function

2. Add it as a new effective-dated parameter on algorithm C1-OCBGMOERR.

Cause

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