Transfer Service Agreement is required on Transfer Adjustment (Doc ID 2161877.1)

Last updated on JULY 20, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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The transfer adjustment is generated without transfer service agreement configured.

EXPECTED BEHAVIOR
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There is such warning message indicating that transfer service agreement is missing.

"Transfer service agreement is missing, a transfer service agreement is required."

 

STEPS
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The issue can be reproduced at will with the following steps:
1. On an account with serveral SAs, create Transfer Adjustment on one of the SA without Transfer Adjustment configured.
2. Click on Generate Button on Adjustment.


Cause

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