Slow Performance after switching from HTTP to HTTPS
(Doc ID 2162259.1)
Last updated on SEPTEMBER 20, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.3.1 and laterInformation in this document applies to any platform.
Symptoms
On : 2.3.1
ACTUAL BEHAVIOR
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After switching from HTTP to HTTPS, a performance issue is encountered, which results in longer load times when users are navigating in the application.
EXPECTED BEHAVIOR
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no slowdown encountered when using HTTPS with CCB (Customer Care and Billing)
STEPS
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The issue can be reproduced at will with the following steps:
In order to switch from http to https, changes were made to the load balancer by forcing it from port 80 to 443.
Changes
In order to switch from http to https, changes were made to the load balancer by forcing it from port 80 to 443.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |