Can't Create A New Page In An Endeca Application, Nothing Happens When Clicking On The Save Button

(Doc ID 2162273.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Endeca Information Discovery Studio - Version 3.1.0 and later
Information in this document applies to any platform.

Symptoms

Using Exalytics Patchset 5 OVM server with OVM 3.2.8 and Image version 2.0.1.4.0 and Endeca Server 7.6.1 and Endeca Studio 3.1.
Endeca is being used in HTTP mode and has been used successfully.

Currently have many Endeca applications, but now unable to create a new page in an Endeca Application.
When clicking Save button, nothing happens and the eid-studio.log file shows:

2016-07-14 02:48:11,478 ERROR [JDBCExceptionReporter] Unexpected token: FOR in statement [select counter0_.name as name0_0_, counter0_.currentId as currentId0_0_ from Counter counter0_ where counter0_.name=? for update]
2016-07-14 02:48:11,478 WARN [PortalImpl] Current URL /eid/c/layout_management/update_page generates exception: com.liferay.portal.kernel.dao.orm.ORMException: could not load an entity: [com.liferay.counter.model.Counter#com.liferay.counter.model.Counter]

There are no errors or messages in the other log files.

Business impact is they are unable to rollout changes to the business users.

Cause

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