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OSM: Unable To Get Content Of Failed Orders From Om_attachment Table (Doc ID 2162428.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 to 7.2.4 [Release 7.2]
Information in this document applies to any platform.


On : 7.2.2 version, Database

When OSM was down, orders were flowing from upstream that caused 1500 orders creation to fail in OSM.

Customer have been trying to resend the order by getting the request XML from OM_ATTACHMENT table, but the content (BLOB) is not in readable format

Please let us know the possibility to read the XMLs or the way to resend/resume the failed orders ?


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