Attachment File Name Including Parenthesis and Dot Ends in False File Type (Doc ID 2162871.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

After uploading file name including parenthesis and dot to the attachment tab for an object, it ends in false file type and cannot launch AutoVue.
Issue occurs even when 9.3.4.0.34 (<Patch:21486539>) and 9.3.4.0.94 (<Patch:22600566>)is applied.

For example :

File Name : test(hoge.fake).txt
File Type : fak

The following error occurs when trying to view in AutoVue.

Error
This file type (or URL) is not designated to be viewed using AutoVue.
To view this attachment, click the filename hyperlink or Get command and then open from the download location.

Steps
The issue can be reproduced at will with the following steps:

  1. Login to Web Client
  2. Go to certain object and go to attachment tab
  3. Upload a file : test(hoge.fake).txt
  4. Try to view in AutoVue by clicking the filename link

Cause

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