Troubleshooting the Error Unique Constraint OSM.XPKOM_ORDER_FLOW_COORDINATOR Violated in OSM

(Doc ID 2162953.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.


Order creation fails in OSM due to ORA-00001: unique constraint (OSM.XPKOM_ORDER_FLOW_COORDINATOR) violated. Issue is seen in OSM clustered environment during high load and/or during cluster resize (i.e. one or more managed servers joining/leaving cluster).


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms