Troubleshooting the Error Unique Constraint OSM.XPKOM_ORDER_FLOW_COORDINATOR Violated in OSM (Doc ID 2162953.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

Order creation fails in OSM due to ORA-00001: unique constraint (OSM.XPKOM_ORDER_FLOW_COORDINATOR) violated. Issue is seen in OSM clustered environment during high load and/or during cluster resize (i.e. one or more managed servers joining/leaving cluster).

Cause

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