Non Currency Balances Are Not Getting Synced To ECE

(Doc ID 2163021.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.2.0.7.0 to 11.2.0.8.0 [Release 11.2.0]
Information in this document applies to any platform.

Goal

On : ECE 11.2.0.7.0 version, Customer data management

Scenario :

* Customer restarted the ECE system and synced all accounts to ECE through Customer Updater
* In the ECE cache, it is not having the non currency resource (NCR) balances
* The non currency balances are initialized properly and present in BRM
* Even for newly created accounts, it is failing to sync NCR balances
* In this context below questions arise :

Questions :

* What are the sql queries used by Customer Updater to fetch the balance data of the customers from BRM.
* How can one see these queries in Customer updater log (or in any other log)

 

Solution

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