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Exporting to Excel in Citrix Error: "Export Failed. Unspecified Error. Please Contact Your Administrator to Correct the Problem" (Doc ID 2163260.1)

Last updated on JANUARY 22, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.2.0 and later
Primavera P6 Professional Project Management - Version 15.1.0.0 to 15.1.0.0 [Release 15.1]
Information in this document applies to any platform.

Symptoms

When attempting to export project to Excel (XLS) format, the following error occurs.


The issue can be reproduced at will with the following steps:
1. Login to Primavera R8.3.2
2. Open a Project
4. Select File > Export from the menu
5. Select .XLS file format
6. Select Format (Columns, Codes, etc)
7. Select Export Location
8. Select Finish
9. After performing these steps the error mentioned above displays.

No other errors or logs are recorded.


Cause

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In this Document
Symptoms
Cause
Solution


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