During an OSM Upgrade - Cartridge_management_ws Is Not Being Deployed (Doc ID 2163387.1)

Last updated on AUGUST 21, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

We are Upgrading OSM from 7.0.3.29_1 to 7.3.0.3 in a Cluster Environment

We are experiencing the following OSM Upgrade issues:

i. oms_pool was not created by the installer and had to be created manually.
ii. cartridge_management_ws is not deployed.

The install wizard is reaching 100% and we are receiving a prompt to restart all cluster servers. After restart, by pressing next, we are receiving a message that OSM is not active yet.

OMS.ear is active in all cluster members but cartridge_management_ws is not deployed ( it is not appearing in the list )


Changes

 

Cause

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