P6 Professional Consumes Large Amount of Memory Opening Large Grouping of Projects and Can Fail With "Event Code CCF"A-1298-1" and "Your System Is Out of Memory. Please Close Other Running Applications and Try This Operation Again"
(Doc ID 2163503.1)
Last updated on MARCH 22, 2022
Applies to:Primavera P6 Enterprise Project Portfolio Management - Version 126.96.36.199 to 188.8.131.52 [Release 16.1]
Information in this document applies to any platform.
When attempting to open a large grouping of projects in P6 Professional (x64 bit), the PM.exe process consumes a large amount of memory on the workstation.
For example: 12+ GB RAM are consumed to the point of exhausting all available RAM and can result in the following error:
An application event has been intercepted. Please note the event code for reference. Event code CCF"A-1298-1
Your system is out of memory. Please close other running applications and try this operation again.
The issue can be reproduced at will with the following steps:
- Login to P6 Professional
- Open EPS which contains a large amount of projects
- Open process hang at 56% and 99%
- Memory usage of PM.exe continues to climb to maximum system memory (if 64bit) or up to 32bit process (if using 32bit PM.exe)
- Event code noted above will generate in addition to the memory prompt.
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