Content Item with '*' Search Term is Not Triggered After Upgrade to 11.x (Doc ID 2163612.1)

Last updated on JULY 21, 2016

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

A customer would like to display different results list depending on whether a user is browsing a category versus doing keyword search.

Browsing a category example URL:
  http://test.com/<some path>/<category>
A keyword search example URL:
  http://test.com/<some_path>/catalog/search/searchresults.jsp?Ntt=mattress

With 3.1.2 version, this was accomplished by creating a content item using ResultList cartridge with setting Location -> Search Term '*' which gets triggered when a keyword search is done.
But using 11.2 version, if a Result List content item had Search Term '*', it does not get triggered.
If Search Term had a specific query term (e.g. 'mattress') it does get triggered as expected.

Changes

Upgraded from 3.1.2 to 11.2

Cause

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