My Oracle Support Banner

PCM_OP_CUST_DELETE_PAYINFO Getting Core Dump (Doc ID 2163999.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.5.0]
Information in this document applies to any platform.


On : version, Customer Registration

PCM_OP_CUST_DELETE_PAYINFO getting frequent core dump in production environment. This issue is occurring in OOTB opcode. Middleware is directly calling op_cust_delete_payinfo opcode.

#0 0xf77d7430 in __kernel_vsyscall ()
#1 0x48866df0 in raise () from /lib/
#2 0x48868701 in abort () from /lib/
#3 0x4889f3ab in __libc_message () from /lib/
#4 0x488a76c5 in _int_free () from /lib/
#5 0x488a7b09 in free () from /lib/
#6 0xf757cba3 in pin_err_log_ebuf () from /opt/brm/common1/pin01/7.5/lib/
#7 0xf5a96e0e in op_cust_delete_payinfo () from /opt/brm/common1/pin01/7.5/lib/
#8 0xf74affde in cm_custom_ex () from /opt/brm/common1/pin01/7.5/lib/
#9 0xf74aef7e in cm_custom () from /opt/brm/common1/pin01/7.5/lib/
#10 0xf74acd61 in cm_child () from /opt/brm/common1/pin01/7.5/lib/
#11 0xf74bcda8 in mainThread () from /opt/brm/common1/pin01/7.5/lib/
#12 0x080487de in main ()

The issue can be reproduced at will with the following steps:
OOTB Application Integration Architecture (AIA) middleware calls PCM_OP_CUST_DELETE_PAYINFO opcode to delete the DD Payinfo object from BRM.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.