PCM_OP_CUST_DELETE_PAYINFO Getting Core Dump (Doc ID 2163999.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.10.0 version, Customer Registration

PCM_OP_CUST_DELETE_PAYINFO getting frequent core dump in production environment. This issue is occurring in OOTB opcode. Middleware is directly calling op_cust_delete_payinfo opcode.


#0 0xf77d7430 in __kernel_vsyscall ()
#1 0x48866df0 in raise () from /lib/libc.so.6
#2 0x48868701 in abort () from /lib/libc.so.6
#3 0x4889f3ab in __libc_message () from /lib/libc.so.6
#4 0x488a76c5 in _int_free () from /lib/libc.so.6
#5 0x488a7b09 in free () from /lib/libc.so.6
#6 0xf757cba3 in pin_err_log_ebuf () from /opt/brm/common1/pin01/7.5/lib/libcmpin.so
#7 0xf5a96e0e in op_cust_delete_payinfo () from /opt/brm/common1/pin01/7.5/lib/fm_cust.so
#8 0xf74affde in cm_custom_ex () from /opt/brm/common1/pin01/7.5/lib/libcm_main.so
#9 0xf74aef7e in cm_custom () from /opt/brm/common1/pin01/7.5/lib/libcm_main.so
#10 0xf74acd61 in cm_child () from /opt/brm/common1/pin01/7.5/lib/libcm_main.so
#11 0xf74bcda8 in mainThread () from /opt/brm/common1/pin01/7.5/lib/libcm_main.so
#12 0x080487de in main ()

STEPS:
-----------------------
The issue can be reproduced at will with the following steps:
OOTB AIA middleware calls PCM_OP_CUST_DELETE_PAYINFO opcode to delete the DD Payinfo object from BRM.


Changes

 

Cause

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