Error 55002 When Validating Configuration in Instantis EnterpriseTrack (Doc ID 2164125.1)

Last updated on JULY 26, 2016

Applies to:

Instantis EnterpriseTrack - Version 15.2.4.0 and later
Information in this document applies to any platform.

Symptoms

Error 55002: An activity type with id containing string 'external_wa' does not exist for <Customer Specific> Initiative.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In reconfigure mode click on Validate Configuration
2. Wait for validation to complete
3. Error appears

Changes

 An External Activity Type for the Initiative in the Error was disabled.

Cause

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