Third Party Stock Count Process Holds the Inventory at the Breakable Complex Pack Level (Doc ID 2164637.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 14.1 to 15.0 [Release 14.1 to 15.0]
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix is already scheduled for future release. This article will be updated as official patch becomes available.

In the Store Inventory Management (SIM) application, we find that when a breakable complex pack is included in the input file, then the Stock On Hand (SOH) of the pack item is incorrectly updated. The SOH of the components only should be updated.


Steps to Recreate:

1. Schedule and extract a unit and amount stock count.
2. Take snapshot and prepare an input file containing a breakable complex pack and also its components.
3. Complete the stock count and check the SOH of the pack item and component items.  Note the following:
     a. Pack item SOH is updated; this is wrong. The pack SOH must not be updated, as this is a breakable complex pack item.
     b. SOH of the component items is updated with the counted values from the input file. This is expected behavior.
     c. The SOH of the components should also be updated with the pack quantity multiplied by the component quantity in each pack.

Changes

 

Cause

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