Service Issue Monitor Displays Duplicate Device Events (Doc ID 2164687.1)

Last updated on JULY 26, 2016

Applies to:

Oracle Utilities Meter Data Management - Version 2.1.0.3 and later
Information in this document applies to any platform.

Symptoms


In MDM 2.1.0.3 environment, D1-SIM-ANZ algorithm in the Analyze lifecycle state of the D1-ServiceIssueMonitor business object is creating inaccurate results for Service Issue Monitor process.
The algorithm is identifying the occurrences of Device Events incorrectly. It is counting unique device events, for multiple occurrences (eg, showing duplicates).


EXPECTED BEHAVIOR

D1-SIM-ANZ algorithm on analysis should work accurately and count one device event per occurrence.

Cause

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