Random Behavior In Firefox When Changing Fonts In Mail Editor (Doc ID 2164716.1)

Last updated on JULY 28, 2016

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Information in this document applies to any platform.

Symptoms

Using Convergence 3.0.1.3.0 and Firefox browser (45 and 47.0.1)

When using the mail editor to compose an email and selecting a font, there is strange and random behavior observed with regards to the check mark that shows the currently selected font.

This issue can be reproduced with the following steps:

  1. In the mail editor, open the drop-down to view the fonts (default font is selected with check mark)
  2. Close the drop-down and re-open again - same default font is selected with a check mark
  3. Close the drop-down and type some characters
  4. Open the drop-down and note the default font is still selected with a check mark
  5. Select a different font, close the drop-down and type some characters
  6. Open the drop-down and see that the second selected font is still selected with a check mark
  7. Select another font and close the drop-down
  8. Type some characters and a new font shows as selected with a check mark
  9. Close the drop-down and type some characters  -- Note that characters are now in a different font than the one selected
  10. Open the drop-down -- Note the default font is now selected, but the last font chosen is highlighted
  11. Select another font and close the drop-down; type some characters
  12. Open the drop-down and the default font is still selected with a check mark, but the newest selected font is highlighted
  13. Select another font, close the drop-down and type some characters
  14. Open the drop-down and the default font is still selected with a check mark, but the newest and previous fonts are highlighted

Similar issues are also seen when using Convergence 3.0.1.0.0 and 3.0.1.2.0.

Cause

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