Auto-renewal Failed for Prepaid Products, Inactivation Should Occur Itself
(Doc ID 2164860.1)
Last updated on OCTOBER 10, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On : 22.214.171.124.0 version, Subscription Management
Prepaid customers opt cycle products with cycle renewal for 2days, 3days, 7days etc. It is expected that when no renewal takes place because of no/low balance in the account, the cycle product responsible for charging and granting free buckets should get inactivated automatically. And these prepaid customers should not be able do any usage further.
This is expected as OOB behavior and supported in the BRM itself.
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