External Web Links Require An Active X Control (Doc ID 2164967.1)

Last updated on JUNE 06, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

When the ActiveX Control file TBSctrl.ocx is not registered, the application is returning the following error when trying to open the links specified within External Web Links.

Error: ActiveX Control 'TBSCtrl.ocx' needs to be installed to use this feature.Please contact your MetaSolv Solution Administrator.

The implementation of links to external web resources requires the implementation of an ActiveX Control by registering TBSctrl.ocx.

The use of ActiveX controls within a secure environment, has very strict controls on their use and is generally forbidden. Another method of implementing the web links is needed to meet the Security Accreditation for the customer.

 

Cause

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