Long Uptime of DIVArchive Server Causing Rsync and Request Failures

(Doc ID 2165282.1)

Last updated on APRIL 12, 2018

Applies to:

Oracle DIVArchive - Version 6.5 and later
Information in this document applies to any platform.

Symptoms

The DIVArchive DBBackup is having errors when rsyncing to backup locations for actor 3 and 4. Occasional or frequent request failure on specific actors. When doing a netstat on the actor server, it is will show there are thousands of entries as well as responding  with TIME_WAIT status. Using task manager to find uptime in the Performance tab. Errors in the backup can bee seen as such;

"Incremental Database Backup Timeout while copying backups to remote backup destinations. Please refer to Backup Service logs for more details".

"Failed FTP connection on actor X"


Changes

 

Cause

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