Long Uptime of DIVArchive Server Causing Rsync and Request Failures (Doc ID 2165282.1)

Last updated on AUGUST 15, 2016

Applies to:

Oracle DIVArchive - Version 6.5 and later
Information in this document applies to any platform.

Symptoms

The DIVArchive DBBackup is having errors when rsyncing to backup locations for actor 3 and 4. Occasional or frequent request failure on specific actors

ERROR
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"Incremental Database Backup Timeout while copying backups to remote backup destinations. Please refer to Backup Service logs for more details".

"Failed FTP connection on actor X"



STEPS
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The issue can be reproduced at will with the following steps:
1. Wait until backup is transferred to actors in question
2. Error will popup in the Control GUI


Changes

 

Cause

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